COVID-19 UPDATE

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SHIPPING:

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Please note that all carriers have suspended shipping guarantees.  Packages may take longer than usual due to high shipping volumes.  Any questions regarding shipping times and delays can be directed to the carrier you have selected using your tracking number.  We do not have additional information, and are not responsible for delays once your package has left our facility. 

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OUR CURRENT ORDER PROCESSING TIME IS 5-7 BUSINESS DAYS.

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GENERAL SHIPPING INFO:

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We appreciate your business, and will try to get your package to you as soon as possible!  Please note that we DO NOT offer any guarantees for shipping times - even if there is an estimate under the shipping method you select (this comes directly from the carriers and does not include our processing time).  We do not recommend shipping items to an address that you will only be at temporarily (ie. hotel) as they may not arrive on time, and we are not responsible for packages shipped to the wrong address. 

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Once your package has left our facility and you have received your tracking number, we no longer hold responsibility for that package.  Any shipping questions regarding updates, delays etc. can be addressed directly with the carrier you have chosen.  We do not have additional information beyond what is provided through your tracking number.

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PROCESSING TIME:  We want you to get your goodies fast, and try to ship every package as quickly as possible, but offer no guarantees.  Our typical processing time is 2-4 business days during regular volume periods, and 5-7 days during periods of high volume such as sales or holidays.  You will receive an email once your order has shipped.

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TRACKING:  All orders shipped within the USA come with tracking (unless otherwise noted).  Once your order has shipped, you will receive an email with your tracking information.  All tracking information is available online, and we do not have any additional information.   If you did not receive tracking information, it may have gone to your junk folder.  If not, contact us and we'll help you find it!

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USA

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We offer Flat Rate shipping to the majority of the United States.  Our Flat Rate option typically uses USPS and comes with tracking.  You will receive an email with your tracking information once your order has shipped.  The estimated ship time for our flat rate option is 5 - 10 business days + processing time.  

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INTERNATIONAL

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We are not shipping outside of North America at this time.  If you are overseas and are interested in placing an order, feel free to contact us to discuss options!

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Please note that all shipping estimates are provided by their respective carriers.  Once we have dropped your package off to a carrier, it is their responsibility to deliver your package in the time frame that they indicate.  We do our best to get your package to you as quickly as possible, but we do not guarantee any shipping times.